Throughout my life, I have come across people who just love to read. I have seen their eyes light up like a Christmas tree whenever they think of reading. In fact, I am one among them too. I feel books have the magic of taking us to a different world in itself.
Whatever we do, we always have a lot of questions running in our minds all the time. Sometimes these questions help us make better decisions. For UX designers, the questions before they start to design an app are - what should be the style of the app? What font should I use?
Real user monitoring is the ability to monitor your user experience in real-time. It lets app developers identify and discover the performance fault, even before the user faces it.
UserExperior’s 3rd party integration enables you to integrate UserExperior with industry-leading quantitative analytics tools. Here are the steps to integrate UserExperior instantly.
To be a master of app analytics you need to know the terminology of the mobile industry. From app analytics to customer journey analytics, we'll discuss all the must-know terminologies to get you up to speed.
With coronavirus threatening to wreak havoc, UserExperior has come up with some hacks to keep yourself at an arm’s length from the scourge of the virus at your workplace and in general.
The heatmap tool significantly helps E-commerce or any other B2C business model that revolves around providing a seamless customer experience. The aim of such businesses includes providing the best experience to their users.
There is no one-miracle metric for measuring app success, however, the purpose of the app, its results, and its objectives should be clear enough to determine the correct metrics to measure engagement for your mobile app.
Once you have built a mobile app that solves a real-life problem for its users, the next step is to gain and engage new users and generate revenue. This is where mobile app analytics tools come into the picture
The onboarding process is fundamentally a series of screens that navigate users through the app’s interface and operations. User onboarding allows companies to strategically communicate with their users.
Focusing on the onboarding journey of the users is very important. Here are some of the best onboarding practices that will help you activate and retain new users.
Heatmaps have proven to be helpful to derive data-based conclusions that help understand user behavior and also get answers to usability issues impacting app growth.
User experience is the key to increase customer engagement and satisfaction. Mobile app heatmaps help you do that by understanding the user behavior inside the app.
Heatmap tools have been in use for one way or the other for years now. In the case of web application analytics, It presents user behavior through 2D data visualizations using different colors
Mobile UX analytics is the analysis and assessment of user activities on an application that helps understand how its design can be suitable to fulfill the present or growing requirements of end-users.
Heatmap is a very important tool beneficial to Product Managers & UI/UX teams to fetch deeper insights on actual user behaviors. Check out the world's first Heatmap drill down into video replays.
A visitor recording and session replay tool allows an organization to record and visually playback the session of a user on its site to understand the user’s experience in a better way.
To increase user on-boarding and conversion on your websites or mobile apps you should know how your visitors interact with your website or app. How can you make your visitors stay?
App designers sometimes try to adjust everything which is possible in a small usable space. As a result, the entire user interface gets messed up due to limited space in an app.
Having UserExperior in place, your team can now see how your users are experiencing your mobile app journey. We even allow you to export functions where you can export the file to your different teams
Heatmaps help you track, monitor, and record the complete user journey to aid the developers in discovering the key pain points faced by real users. Let’s check how it helps in boosting app conversions.
User Frustration in mobile apps can be due to many reasons. The first step is to identify the frustration patterns, efficiently fix them and drive user engagement.
Want to know how users access and use your app? Then, take help from UX analytics, it extracts the behavioral data on your app visitors and showcases the customer decision journeys.
If you are involved with app development, you know that sometimes feature adoption can be the most challenging part of your task and you put all your effort into that feature
To develop a highly usable product, user testing is inevitable. Designers follow many research strategies and the objective of these strategies change depending upon your position in the product design lifecycle
User Experience usually refers to how an individual feels regarding using a product. In an app, it might include things such as navigation, user journey, CTAs, and a lot more.
UX analytics helps you understand the behavior of app users. Using a UX analytics tool, you can observe user interactions with your app and know more about user choices and requirements.
Traditional app monitoring tools are not efficient enough to indicate the factual problems experienced by users like technical issues, usage issues, device or interface related problems
Session replays are a general conversion study tool. They offer valuable analytical data. Session recording videos are the easiest and the most competent way to get approximate customer feedback
The most annoying glitch in a payment screen is when the user encounters a screen that never loads or an endless loop of error messages. This is when you want to make sure that no bugs are bothering your users.
UserExperior’s digital experience management offers value across your organization with its session replay software. It has different mobile app analytics tools to identify and troubleshoot real app issues.
UserExperior is an adept alternative to AppSee. UserExperior is a mobile app experience monitoring solution for Product Managers, UI/UX designers, app developers to help them get visibility of their end-user experience
UserExperior records and replays live sessions of application users so the developers identify the users’ issues clearly. Real user monitoring alongside iOS or Android heatmap analytics helps fix the issues quickly.
Many developers dump their applications on the market at any opportunity and simply forget about them, while some developers carefully consider every step they take and work hard to make their product successful
A native app is one that is built specifically to function on a single platform/operating system. It is built to fulfill the requirements of the operating system using its SDK, hardware, memory, and pre-installed applications.
UserExperior provides robust heatmap analytics and other features. It can be used to detect the real reason behind the bounce rate. We have listed the nine most useful ideas below, that can help considerably in diminishing the bounce rate.
By understanding the user behavior and gestures using touch Heatmap analytics, you can efficiently pin down the cause. This blog will provide you a clear idea of the basic functions of Heatmap analytics to get you started right away.
In this blog, UserExperior discusses session replay and visitor recording tools in brief. We will address the top 5 pros and cons of these tools to clarify where they fall short and where they really excel.
Session recordings are the capturing of all those interactions of the user inside the app and recreating it as video sessions exactly how the user encountered it. Session replays give you the superpower to see how every single user is using your app.
Be it digital or physical, User Experience is the key for any product. Here are the top UI/UX Designers in India who are just nailing their game of designing the user experience.
The whole system of healthcare is changing and health care services at home have become the new normal. Here are some of the best healthcare and pharmacy apps in India.
A podcast or a Facebook group, it's a great opportunity to be able to learn from the community and help each other grow. Here are the top 5 Podcasts for product managers that are so cool just like you.
Do you wish to know what all users encounter while using your mobile app? Session replay helps accomplish that simply by making you aware of what all users do on your app.
If you have an app for your business, then it is vital that you continuously monitor how the app users are engaging with it. Failure to understand a customer often leads to failed businesses, so make sure you know your customers well.
User experience is a key factor when you have created an app and want it to be a success. The way you treat the visitors on your app is a vital success factor. Many users stop using an app because of its poor performance
Have you ever wondered and wanted to know what your users experience while using your app? Video session replay helps accomplish that by letting you know what all visitors do on your app.
These days, users have a wide array of options for their mobile applications. In this competitive market, you must know your target audience and how they utilize your app.
Mobile app session recording is one of the key features of UserExperior, a smart app analytics tool. It offers scope for viewing precisely what the user was doing on your app and how the app responded to user interactions.
Session replay will replay the minutest of interactions by your user on your application for e.g. On websites it will show complete webpage rendering, mouse movements, clicks, scrolling & navigation across web pages.
Usability is as important as the solution your app provides. But how do you know how your users are using the app? Heatmap is the answer. Tracking user behavior made easy.
Measuring and analyzing the real-time app and website statistics is crucial to success. Tools like Google Analytics, Adobe Analytics, and others are known to provide analytics data about your app or website
Building the mobile app is just the first step, the next thing is how your android app is functioning in the market. These are some questions you must ponder: How much time have people taken to install your app?
SDKs are a simple way to integrate software into your app. There are a number of SDKs available in the market and here are some of the best SDKs that are must-have for your business.
Product Management is one such role that has requirements in almost every industry and we see a lot of product managers doing wonders already. In this article, we will be talking about a few of those Product managers in India who are making a lot of difference in the product industry
Enhancing your app's user experience has proved to boost conversion rates and retain users. However, at times it is the most neglected aspect. Most product managers focus on improving experience through in-app notifications/push notifications to increase conversions.
A heatmap is a graphical representation of the data using a color-coding scheme to represent various values. Heatmaps are used in different forms of analytics but are most commonly used to view user behavior on individual web pages or entire templates.
It’s tempting to believe that user acquisition is the key factor for assessing mobile app success, but high download rates do not yield much market benefit without active users. Brands invest massive sums of money attracting users; but, it just begins here.
While your mobile application is up and running on the app store (iOS and Play Store), there are 3 million other apps on it too. Without targeted user acquisition strategies (UA), it may be rather ambitious to expect to find new users and convert them into long-term customers for your app.
Customer Acquisition Cost (CAC) is the cost of roping in potential customers for your software or business. It is an important metric that can govern the growth of your business and sustainability in the marketplace. In SaaS businesses, CAC plays a pivotal role and is responsible for a majority of the operational expenses.
Mobile App analytics are the most widely relied upon tools for app marketers and developers. Research suggests that about a third of mobile app professionals will spend their budget increase on analytics tools because they provide crucial data that helps developers optimize the performance of the app while marketers use this data to accelerate business performance.
All successful apps on the market today come equipped with an excellent User Interface (UI) and User Experience (UX) design. UI/UX not only includes the beauty aspect of the app but also the convenience of its interaction with the end user.
User Experience or UX design is a term that is often stressed on and for a good reason. It focuses on the experience of the customers while using the platform on their device and culminates in their satisfaction or dissatisfaction.
In the sphere of app development, UX designers can be considered artisans and an artisan is incomplete without his tools! UX designers have a vast portfolio of tasks to tend to, ranging from product research, creating personas, prototyping and product testing.
Psychology and design go hand-in-hand, especially in today’s fast-paced world where functionality is of preeminence for most people. Essays on Gestalt principles have been found to date all the way back to the 1890s but they were structurally put on paper in the 1920s by German psychologists.
A key performance indicator of every app is the number of Monthly Active Users (MAU). This metric single-handedly can decide your performance in the App Stores and Play Store. After a user installs your application, they are introduced to the interface, and this is a crucial piece in getting more active users.
The objective of the GDPR or General Data Protection Regulation, a legal framework specific to the European Union that was passed on March 25, 2018. The GDPR aims at protecting the privacy of internet users by regulating the way their personal information is obtained and processed.
In the mobile application market today, the one thing that is now increasingly important is—experience. The smoother the app is to use, the more comfortable your user feels. UI/UX designers design the app with this one requirement. Unfortunately, developing the app to suit every user’s preferences is not possible.
When combined with deadlines and project needs, designing becomes an intensive workload. There often comes a situation when your design submission is near, and you haven’t even started. Being an iterative process, every designer has to go through different product variations before submitting them to the client, which consumes a lot of time.
In today’s fast-fast paced digitized world, mobile app users expect a seamless experience, and app usability issues can be a real inconvenience. From onboarding to checkout, any minor glitches can cause users to withdraw from the app, considering the plethora of alternative options available to them.
UX design can be a complicated and tasking process to understand, especially for a non-designer. The very nature of UX design makes it challenging to comprehend. User-centered design is a relatively new term, and few people are familiar with the intricate processes and jargon of UX design.
Within a product-focused industry such as the app development niche, research should be paramount. There are many UX design methods and techniques that help user interface and user experience designers narrow down on commonalities across our target audience members and recognize their collective needs, goals, and perspectives.
Mobile app UX design decides the fate of an app business. UX design entails every single element on the app that affects a user’s perception and how they interact. App businesses that invest in understanding the behavioural patterns and psychological underpinnings of their target user segment succeed in building app products that exceed user expectations.
As the internet-savvy generation molds it’s ways to unlimited access, the need to access their usage patterns through metrics becomes persistent. Analytics can thus help businesses in providing invaluable insights and actionable data to improve the overall user experience for customers.
Mobile applications that offer intuitive in-app experience have an edge over the millions of others on the app store. Regardless of the genre that a mobile app belongs to, businesses want their apps to be easily navigable.
UI and UX are two different terms when talking about digital design. They are much more relevant when used in collaboration. UI is all about the design interface of an app and how a particular user interacts with it, whereas UX emphasizes on the overall users’ experience resulting from the product/service use.
We all know there is a pandemic out here, Covid-19 has consumed our lives. However, you don’t have to give up hope on your food. Here is a compilation of the absolute best food delivery apps that can save the day, till eating out is completely safe again.
In today’s day and age, it’s imperative to create a fun, minimalist, user-friendly, functional, and attractive design for the entire User Experience. Micro-interactions are subtle details that create a profound, holistic interactive experience for the users.
The term “SDK” is of equal importance to marketers, product managers, and customer support teams at app businesses. SDKs are software development kits, aka devkits. They stand for a set of software tools and programs that app developers use to create applications for specific platforms.
Latest advancements in mobile technology have revamped the way insurance providers conduct their business. The enhanced convenience and portability that mobile apps offer make them a user’s favorite. Even enterprise productivity apps built for Insurance businesses connect insurance agents to their work in improved ways.
An app design that wins a user over is the secret sauce to the success of an app business. This is why the best app designs that make their way to the app market, never go unnoticed.
Regardless of the nature of a business, a robust and scalable application ensures its unparalleled growth and development. As a vast majority of modern consumers perform every action using their mobiles, entrepreneurs find it mission-critical to invest in mobile app development.
While it takes skills to design an app, adapting an existing app design from one platform to another requires additional expertise on the part of app developers. App designers need to find unique ways to incorporate the app’s design into the user’s patterns they use for interacting with the target platform.
Modern mobile app design is tricky. Rising user expectations from mobile apps mean mobile application development companies need to make apps that are useful, relevant, and valuable for their users. Here are some practical tips on the do’s and don’t of mobile app design.
Businesses find it challenging to manage customer relationships, connections, deals, events, and tasks manually as they scale. Most modern businesses need an all-in-one customer relationship management solution on the go.
Simply put, good UX investments are those that eventually please the customers. Omni-present customer support on the app, not only impresses a customer, it builds loyalty and adds to retention rates. Customer delight is worth every penny spent on it as it eventually brings more business.
The advent of modern technology has disrupted the way businesses function and cater to their customers. Be it well-integrated mobile payment systems, quick response QR codes, or one-tap order processing; technology has revolutionized the way businesses serve their customers.
Beta testing involves distributing the app to a large pool of audiences before the launch for testing purposes. The end goal of beta testing is to find and fix bugs and gather insightful user feedback before the actual start of the app for real users.
Today, businesses are all about making a customer feel valued. Customer service is a part of every successful business operation. It is essentially the advice or assistance offered by businesses to their customers.
App businesses often find it hard to gain customer validation for a new app product. Since there is no ‘one-size-fits-all approach that works, often App businesses find it hard to gain customer validation for a new app product.
Success in the app world is not defined by just a shorter time to market but also factors like security, reliability & stability that an app offers to the end-users. Beta testing mobile apps ensure that mobile app developers have built a mobile app that passes with flying colors in terms of quality, functionality, compatibility, usability, performance.
Some young app businesses go viral overnight, whereas millions of apps fail to sustain the competition in the app markets. Scenarios like these give mixed signals to app owners. What is it that makes an app business stand out among competitors and be successful in a short span of time?
User testing is as tricky as it gets. Do you know the mistakes that you might be making which lead to un-actionable feedback? Here are some a few mistakes that we often see app teams making when they conduct user testing, watch out for these and you should see a severe spike in fixable issues within your app.
Mobile app developers and product managers often struggle with collecting actionable feedback from beta testing. However, to derive useful feedback from beta tests, businesses must select relevant testers, engage them and attempt to extract precise and valuable feedback from them.
In discussions of whether UX can be learned, a controversial issue is whether we should attend design schools or not. While some argue that it can be taught and learned within a few months, others contend that practicing design is the only way.
We are excited to announce the launch of the most awaited feature in UserExperior, Funnels. Below are some of the questions we have answered for you about the funnel feature.
Mobile applications have taken the world by storm. People are becoming increasingly dependent on mobile apps in their day-to-day routine. You want to look up a good restaurant, book tickets to a movie, order food – you have an app ready to help you with that.
Session replay enables you to watch accurate recordings of real, anonymized users interacting with your mobile app. At best, it provides detailed insights into mobile app performance and customer experience that no other tool in the industry can.
Mobile SDKs are software development kits that enable app developers to create applications for specific platforms. These resourceful kits consist of everything that is needed to build an app right from tools like libraries, documentation, code samples, processes, to step-by-step guides that are of immense value to developers.
Session replay tools are a powerful means of gathering insights into user behavior. Think of app session recording tools as feedback tools that let you see what your users experience and enable you to enhance what your app offers.